The team at Dit Interactive Pvt Ltd is the company’s true strength. Their expertise is evident in every interaction. Pooja who is my contact always transparent and informative. She takes the time to understand our specific needs and recommend the optimal solutions. The technical support team headed by Jaimin Gohel is equally impressive. Whenever I encountered a question or issue, their response was prompt, professional, and effective. They didn’t just fix the problem; they also provided clear explanations and proactive solutions to prevent future occurrences. This level of dedication is rare and greatly appreciated. Dit Interactive clearly fosters a culture of customer focus.
Category: bigcommerce
Peak 1 Sports
Vasanthi
Excellent work on my BigCommerce website.Dit team did a great job in setting up my ecommerce store, right from custom designing to setup shipping payment, product options, they helped me with every aspect of the store. True ecommerce consultants.
Feargal Scott
Excellent service and patience! Prompt with good updates,
Marcica Movileanu
Great and helpful team, Had a great experience with the team. Helpful and responsive. Very fast and easily done. Great job from the team, Had a great experience with the team. Helpful and responsive
Jim King
Excellent Support.We had a need to add a headline to the header. They quoted a reasonable fee to add this for us. It was done on time and on budget. We also had some custom code for product tabs we added that wasn’t working. I opened and ticket and the responded, in less than an hour, with a simple solution.
Shadid Mack
A outstanding company that got me up and running in no time! I purchased this company’s Vogue website theme for my storefront. For reasons unknown, the theme didn’t install correctly, and Bigcommerce couldn’t fix the problem. They recommended that I reach out to the theme creators for help, which I did. As soon as I contacted Ditinteractive, they promptly got on the problem and in less than 24 hours, they fixed the problem and I was back up and running! They said in contact via Whatsapp, Text, Email, and phone, explaining to me step by step what they were doing and what they fixed. I can’t recommend that company enough! They care about their product and have outstanding customer service! I am more than happy with their product and know I made the right decision choosing to go with them! Thank you Ditinteractive, you’re the best!
Gavin Cooper
Good value for money. DiT are a lovely bunch and always willing to help. Sometimes it can take over a week for a quote to come back which is too long.
Mark Strella
Great work. Great working with DIT Interactive on our second little project, very good follow up service with little pieces that I missed with no issues or hesitation
Shane Rogers
I love my new theme and customer support that came with it!I love my new theme and the customer service is outstanding. They are quick to respond and very helpful. I had a couple of changes I wanted to make and they were quick to help me get my site just the way I wanted it! Thank you for your great theme and customer service!
