Archives: Testimonials

Excellent Support.We had a need to add a headline to the header. They quoted a reasonable fee to add this for us. It was done on time and on budget. We also had some custom code for product tabs we added that wasn’t working. I opened and ticket and the responded, in less than an hour, with a simple solution.

A outstanding company that got me up and running in no time! I purchased this company’s Vogue website theme for my storefront. For reasons unknown, the theme didn’t install correctly, and Bigcommerce couldn’t fix the problem. They recommended that I reach out to the theme creators for help, which I did. As soon as I contacted Ditinteractive, they promptly got on the problem and in less than 24 hours, they fixed the problem and I was back up and running! They said in contact via Whatsapp, Text, Email, and phone, explaining to me step by step what they were doing and what they fixed. I can’t recommend that company enough! They care about their product and have outstanding customer service! I am more than happy with their product and know I made the right decision choosing to go with them! Thank you Ditinteractive, you’re the best!

Good value for money. DiT are a lovely bunch and always willing to help. Sometimes it can take over a week for a quote to come back which is too long.

Great work. Great working with DIT Interactive on our second little project, very good follow up service with little pieces that I missed with no issues or hesitation

I love my new theme and customer support that came with it!I love my new theme and the customer service is outstanding. They are quick to respond and very helpful. I had a couple of changes I wanted to make and they were quick to help me get my site just the way I wanted it! Thank you for your great theme and customer service!

Bigcommerce has finally hit the jackpot with their first truly fantastic theme in years: Theme Valiant. This gem stands out as the best theme yet, featuring a brilliant left-hand side menu with a dropdown for large catalogs. The design breaks the mold of typical Bigcommerce themes, offering a fresh, creative layout. In my humble (but correct) opinion, it’s the best-designed theme ever on the Bigcommerce platform. Looking at other Bigcommerce developers, it often feels like a game of “Copy the Cornerstone Theme” – where creativity goes to die. They tweak it slightly and then try to cash in big time. What Bigcommerce really needs are more creative developers like the team at DIT Interactive. These guys are the real deal, crafting themes that are truly great and inspiring. As a South African end user, I haven’t seen much change since Bigcommerce was bought out. Back in the Aussie days, they at least had a decent payment gateway for South Africa. Now, they advertise gateways that don’t even work here. It’s like they’re not even trying to understand what actually works in different countries. So, a big shoutout to DIT Interactive for an amazing theme. Keep up the great work!

High quality and efficient development work.

“Friendly staff with very reasonable price and good service. We searched the Bigcommerce partners and interviewed a couple of them, DIT is the best among them especially for the small business like us. The staff are friendly and follow up closely with the project status, the technical team is very knowledgeable and able to provide the solution or offer the suggestion to what we like to achieve. The pricing offered is very reasonable and affordable for small businesses. I also referred them to my customer, and my customer was also satisfied with their communication and service.”